Privacy Policy
Welcome to Abakus Analytics! Your privacy is important to us. This policy explains how we collect, use, and protect your personal information. This policy is designed to comply with international privacy laws, including those in Australia, New Zealand, Malaysia, Singapore, EU, UK, USA, and Canada.
1. Who We Are
Abakus Analytics is committed to protecting your personal data. This policy applies to all users globally, ensuring compliance with international privacy laws.
2. Information We Collect
We collect personal information to provide and improve our services. This includes:
Name
Postal address
Phone number
Email address
Payment details
We also collect non-personal data through cookies and log files to enhance your experience on our website.
3. How We Use Your Information
We use your information to:
Provide customer support
Process orders
Send updates and offers (you can opt-out anytime)
Improve our services
4. Legal Bases for Processing
We process your data based on:
Your consent
The need to perform a contract
Legal obligations
Legitimate interests
5. Your Rights
You have rights regarding your personal data, including:
Access: View the data we have about you
Correction: Update inaccurate data
Deletion: Request deletion of your data
Restriction: Limit how we use your data
Portability: Transfer your data to another service
Objection: Object to how we use your data
6. Cookies and Tracking
We use cookies to improve your experience. Cookies are small files stored on your device. You can manage cookies through your browser settings.
7. Data Security
We use industry-standard security measures to protect your data. However, no online transmission is 100% secure.
8. Sharing Your Information
We only share your data with trusted partners to:
Provide services
Comply with legal obligations
Improve our offerings
9. International Transfers
Your data may be transferred internationally. We ensure your data is protected, regardless of location.
10. Data Retention
We keep your data only as long as necessary for our services and legal obligations.
11. Children’s Privacy
Our services are not for children under 16. We do not knowingly collect data from children under 16 without parental consent.
12. Changes to This Policy
We may update this policy. We’ll notify you of significant changes via email or a notice on our website.
13. Contact Us
For questions or concerns, contact us at:
Abakus Analytics
Phone: +61 3 99187777
Email: info@AbakusAnalytics.com
Country-Specific Considerations
Australia
14. Complaints
If you believe we have breached the Australian Privacy Principles, you can contact us at info@AbakusAnalytics.com. We will respond within 30 days.
New Zealand
15. New Zealand Privacy Commissioner
For further assistance, you can contact the New Zealand Privacy Commissioner at: Office of the Privacy Commissioner
PO Box 10-094
Wellington 6143
New Zealand
Phone: 0800 803 909
Email: enquiries@privacy.org.nz
Malaysia
16. Access and Correction
To access or correct your data, please contact us at info@AbakusAnalytics.com We will respond within 21 days.
Singapore
17. Contact Our Data Protection Officer
For inquiries, please contact our Data Protection Officer at info@AbakusAnalytics.com.
EU and UK
18. Data Protection Officer
Our Data Protection Officer can be reached at info@AbakusAnalytics.com.
19. GDPR Rights
You have the right to lodge a complaint with a supervisory authority in the EU or UK.
USA
20. Do Not Sell My Personal Information
California residents can opt-out of the sale of personal information by clicking here.
21. Consumer Rights (CCPA)
California residents have the right to:
Know what personal data is collected
Request deletion of personal data
Opt-out of the sale of personal data
Canada
22. Canadian Privacy Rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian residents have the right to:
Access their personal data
Request corrections to inaccurate data
Withdraw consent for data processing
23. Contact Information for Canada
For questions or concerns regarding your privacy in Canada, please contact us at:
Abakus Analytics
Phone: +61 3 99187777
Email: info@AbakusAnalytics.com
User Consent
By using our services, you consent to our privacy policy.
Abakus Analytics Web Site Privacy Policy V1.0 Last Updated 8th July 2024